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Public Administration

Graduate Certificate
New students may begin January 2010

Technical Requirements

IMPORTANT! You must verify that your computer equipment meets the minimum technical requirements needed for an online course. Technical requirements are subject to change without notice.

Software Requirements

The following basic software requirements are required for online courses.

• Active E-mail Account
• Operating System:
  • Windows (2000, XP, Vista)
  • Macintosh (10.2 or Higher)
• Internet Browser:
  • Internet Explorer 6.0 or newer
  • Netscape Navigator 7.1 or newer
  • AOL 9 or newer
  • Mozilla Firefox 1.0.3 or newer
  • Safari 1.1, 1.2 or newer
• Additional Software:
  • Word Processing Software (recommend: Microsoft Word)
  • Free Software Downloads:
    • Adobe Flash Player
    • Adobe Acrobat Reader version 7 or newer
    • Real Video Player
    • Apple QuickTime
    • PowerPoint Viewer (If you do not have Microsoft PowerPoint.)
    • Word Viewer (If you do not have Microsoft Word.)

Hardware Requirements

Computer hardware requirements will depend upon the technical level of your online course or program (A, B, or C), as determined by your instructor. Most online courses will require Level B, with some requiring Level C if students meet “live” using a Web camera or audio headset/microphone.

Please refer to your course syllabus (available approximately 1 week prior to your course start date) or your instructor for more information.

Level A	Computer Processor Speeds: Windows: 1 GHz or Higher Macintosh: G3 or Higher Minimum of 512MB RAM	Internet Connection: 56k Modem (minimum); DSL/Cable (preferred)   Monitor Resolution: 800 X 600 (recommend: 1024 x 768)
Level B	Computer Processor Speeds: Windows: 1 GHz or Higher Macintosh: G3 or Higher Minimum of 512MB RAM	Internet Connection: Minimum of DSL/Cable   Monitor Resolution: 1024 x 768 or higher
Level C	Computer Processor Speeds: Windows: 2 GHz or Higher Macintosh: G3 or Higher Minimum of 1GB RAM	Internet Connection: Minimum of DSL/Cable (Wireless/Satellite Internet NOT recommended.)   NOTE: You must have a guaranteed minimum of 512 kbps download speed. It is best to contact your Internet Service Provider (ISP) to verify this. You may have to upgrade your ISP service to achieve this download speed.   Monitor Resolution: 1024 x 768 or higher   USB/Firewire Web Camera   USB Headset/Microphone (WebCam Mic NOT recommended.)   IMPORTANT! Computer Compatibility Check

 

Questions About Technical Requirements

If you have questions about technical requirements for online courses or need tech support, please contact our Technical Support Team through our Tech Support "Live Help" feature.